leethet: (Default)
leethet ([personal profile] leethet) wrote2007-12-04 05:57 am

Well, gee

Has ANYONE seen their dvds? Because I checked the web site today (thinking,  "Gee, the release date was a week ago and I haven't heard a word from the people who now have my money.") and it lists the product, which I ordered, and was instantly charged for, in October, as OUT OF STOCK. I'm pissed off. For this kind of lousy nonservice I could have gone with some fly by night online company.

[identity profile] klynie1.livejournal.com 2007-12-04 04:32 pm (UTC)(link)
Per the latest press release, all pre-orders were supposed to have been sent out by yesterday. But if my experience is typical, TL have screwed up so badly with this that it's ludicrous. I've ordered it four times (twice on line and twice over the phone), received a confirmation number each time that mysteriously disappeared from their records when I called back to confirm, was never charged on my credit card for any of them and today when I called to see if mine had been sent out, my last "confirmation" number had been lost, too.

Maybe TL was acquired by 6A at some point.

[identity profile] leethet.livejournal.com 2007-12-05 01:05 am (UTC)(link)
That's the impression I'm getting. SUP took over LJ and 6A moved on to TL. Sheesh.